Cookie Policy

1. What Are Cookies

Cookies are small text files stored on your device when you visit a website. They help us remember your preferences, understand how you use our service, and improve your experience.

2. Types of Cookies We Use

We use four categories of cookies:

• Strictly necessary —Sign-in, security and core features. These are always on and cannot be disabled.
• Functional —Support chat and remembering helpful context. You can toggle these at any time.
• Analytics —Anonymous usage statistics and session diagnostics that help us improve (e.g. PostHog, Google Analytics). These only activate after you give explicit consent.
• Marketing —Measures our ads and personalizes campaigns. These only activate after you give explicit consent.

3. Managing Your Preferences

You can manage or withdraw your cookie consent at any time by clicking "Cookies" in the footer to reopen the consent banner. You can also clear cookies directly in your browser settings.

4. Third-Party Services

We use third-party services that may set their own cookies, including PostHog for product analytics and Google Analytics for traffic measurement. These services only collect data after you have given consent.

5. Data Retention

Analytics cookies are retained for up to 13 months. Session cookies are deleted when you close your browser. You can request data deletion at any time.

6. Contact

For questions about our cookie policy, contact us at privacy@joindmc.club.